[rt-users] Re: RT w/ Command by email extension.

Greg Evans gevans at charter.net
Fri Jul 13 16:53:09 EDT 2007


Nevermind, I figured it out.

Cheers,

Greg
On Jul 13, 2007, at 1:41 PM, Greg Evans wrote:

> I am a newb to RT and feeling kinda stupid presently :)  I have RT  
> up and running just fine, and I just followed the directions for  
> installing the Command by Mail extension, but I cannot seem to  
> quite finish that installation.
>
> Right now I am working on this part:
>
> "If you are using RT 3.6.1 or later, you no longer need to apply a  
> patch.
>
> CONFIGURE
>
> Add 'Filter::TakeAction' to the list of mail plugins in the RT  
> config.  (You'll
> need to add Auth::MailFrom to the list as well if you want to run  
> the test
> suite.  Auth::MailFrom is distributed with RT as
> RT::Interface::Email::Auth::MailFrom.)
>
> Restart web server.
>
> Note that Filter::TakeAction should be pushed into list *after*  
> Auth::MailFrom
> or any similar plugin that loads a current user object.
>
> You can do this by adding the following line to your RT::SiteConfig:
>
> @MailPlugins = qw(Auth::MailFrom Filter::TakeAction);"
>
> I am nto sure where or HOW to put this in so that it works with RT.  
> Any help would be appreeciated.
>
> Regards,
>
> Greg

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