[rt-users] FastCGI issues?
jmoseley at corp.xanadoo.com
jmoseley at corp.xanadoo.com
Mon Jul 16 16:38:28 EDT 2007
What's your complete apache RT config? Not the whole httpd.conf file, just
the stuff relative to RT.
James Moseley
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[rt-users] FastCGI issues?
07/16/2007 03:27
PM
I've searched the Net and list and found the following post,
http://lists.fsck.com/pipermail/rt-users/2003-February/012315.html.
However,
there was no resolution to the post. I've looked at apache2 and fastcgi
configuration, and both seems to be configure correctly. The line
"AddHandler
fastcgi-script fcgi" is present in httpd.conf file. Any ideas where I
might
need to investigate further? Thank you.
[Fri Jul 13 14:28:29 2007] [error] [client 192.168.1.2] FastCGI: comm with
server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (300 sec),
referer: https://rt.abc.com/Ticket/Create.html?Queue=5
[Fri Jul 13 14:28:29 2007] [error] [client 192.168.1.2] FastCGI: incomplete
headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi",
referer: https://rt.abc.com/Ticket/Create.html?Queue=5
Below is more information from RT configuration/tool menu. Solaris 10, RT
3.6.3
Loaded perl modules
Perl v5.8.4 under solaris
Apache::Session v1.82;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::Lock::MySQL v1.00;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.00;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
AutoLoader v5.60;
base v2.05;
Benchmark v1.06;
bytes v1.01;
Cache::Simple::TimedExpiry v0.27;
capitalization v0.03;
Carp v1.02;
CGI v3.29;
CGI::Cookie v1.28;
CGI::Fast v1.07;
CGI::Util v1.5;
Class::Container v0.12;
Class::Data::Inheritable v0.06;
Class::ReturnValue v0.53;
Clone v0.23;
constant v1.04;
Convert::ASN1 v0.21;
Cwd v3.24;
Data::Dumper v2.121;
Date::Format v2.22;
Date::Parse v2.27;
DBD::mysql v4.004;
DBI v1.56;
DBIx::SearchBuilder v1.48;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.15;
Devel::StackTraceFrame v0.6;
Devel::Symdump v2.07;
Digest::base v1.00;
Digest::MD5 v2.33;
DynaLoader v1.05;
Encode v1.99_01;
Encode::Alias v1.38;
Encode::Config v1.07;
Encode::Encoding v1.33;
Encode::Guess v1.09;
Encode::Unicode v1.40;
Errno v1.09;
Exception::Class v1.23;
Exception::Class::Base v1.2;
Exporter v5.58;
Exporter::Heavy v5.58;
FCGI v0.67;
Fcntl v1.05;
File::Basename v2.72;
File::Glob v1.02;
File::Path v1.06;
File::Spec v3.24;
File::Spec::Unix v1.5;
File::Temp v0.18;
FileHandle v2.01;
HTML::Element v3.23;
HTML::Entities v1.35;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.35;
HTML::Mason::CGIHandler v1.00;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.56;
HTML::Scrubber v0.08;
HTML::Tagset v3.10;
HTML::TreeBuilder v3.23;
HTTP::Date v1.47;
I18N::LangTags v0.29;
integer v1.00;
IO v1.21;
IO::File v1.10;
IO::Handle v1.24;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::Scalar v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.09;
IO::Select v1.16;
IO::Socket v1.28;
IO::Socket::INET v1.27;
IO::Socket::UNIX v1.21;
IO::Wrap v2.110;
IO::WrapTie v2.110;
IPC::Open2 v1.01;
IPC::Open3 v1.0106;
lib v0.5565;
List::Util v1.19;
Locale::Maketext v1.08;
Locale::Maketext::Fuzzy v0.02;
Locale::Maketext::Lexicon v0.62;
Locale::Maketext::Lexicon::Gettext v0.15;
Log::Dispatch v2.18;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v1.77;
Mail::Field v1.77;
Mail::Field::AddrList v1.77;
Mail::Field::Date v1.77;
Mail::Header v1.77;
Mail::Internet v1.77;
MIME::Base64 v3.01;
MIME::Body v5.420;
MIME::Decoder v5.420;
MIME::Decoder::NBit v5.420;
MIME::Entity v5.420;
MIME::Field::ContDisp v5.420;
MIME::Field::ConTraEnc v5.420;
MIME::Field::ContType v5.420;
MIME::Field::ParamVal v5.420;
MIME::Head v5.420;
MIME::Parser v5.420;
MIME::QuotedPrint v3.01;
MIME::Tools v5.420;
MIME::Words v5.420;
Module::Versions::Report v1.02;
Net::LDAP v0.34;
Net::LDAP::ASN v0.04;
Net::LDAP::Bind v1.02;
Net::LDAP::Constant v0.04;
Net::LDAP::Entry v0.23;
Net::LDAP::Filter v0.15;
Net::LDAP::Message v1.09;
Net::LDAP::Search v0.11;
Net::LDAP::Util v0.11;
overload v1.01;
Params::Validate v0.88;
re v0.04;
Regexp::Common v2.120;
Regexp::Common::delimited v2.104;
RT v3.6.3;
RT::Interface::Email v2;
Scalar::Util v1.19;
SelectSaver v1.00;
Socket v1.77;
Storable v2.12;
strict v1.03;
Symbol v1.05;
Sys::Hostname v1.11;
Sys::Syslog v0.05;
Text::Template v1.44;
Text::Wrapper v1.01;
Tie::Hash v1.01;
Time::HiRes v1.59;
Time::JulianDay v2003.1125;
Time::Local v1.07;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
Tree::Simple v1.17;
UNIVERSAL v1.01;
UNIVERSAL::require v0.11;
URI v1.35;
URI::Escape v3.28;
utf8 v1.03;
vars v1.01;
warnings v1.03;
warnings::register v1.00;
XSLoader v0.02;
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