[rt-users] I miss the "in-reply-to" header in status change notifications

Jesse Vincent jesse at bestpractical.com
Tue Jul 17 12:42:00 EDT 2007


Can anyone else replicate this? I haven't seen it. (But it most  
certainly would be a regression if it were reproducible)


On Jul 17, 2007, at 10:21 AM, Markus Wigge wrote:

> Hi everyone,
>
> we recently upgraded our 3.4.1 RT to 3.6.4 and noticed an anoying  
> change
> in the behavior of sending status change notifications.
>
> Formerly the sent mail had an "in-reply-to" and/or "references"  
> header,
> so mutt was able to display a complete ticket as thread.
>
> But since 3.6.4 these header fields are missing, so the thread view is
> quite uncomplete now.
>
> Has anybody an idea how to fix this?
>
> thanks,
>   Markus Wigge
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>

-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070717/81a3993d/attachment.sig>


More information about the rt-users mailing list