[rt-users] FastCGI issues?

mailing list sunlist at yahoo.com
Tue Jul 17 16:33:37 EDT 2007


Tried both the solutions below, stop/start apache, but still no go.  Is it
possible to run RT without FastCGI or an alternative to FastCGI?  It could be
Apache setup, but I like to eliminate the possibility, etc.


Mike


--- jmoseley at corp.xanadoo.com wrote:

> Change your SiteConfig to:
> 
> Set($WebBaseURL , "https://rt.abc.com");
> Set($WebImagesURL , "/NoAuth/images/");
> 
> Drop all the webport stuff - you don't need it.
> 
> In your rt.conf file, add:
> 
> Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
> 
> Or possibly just: Alias NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
> 
> The difference is how RT has relative paths setup in all the Perl code...
> I am not sure.
> 
> Lastly, change DocumentRoot in rt.conf to:
> 
> /opt/rt3
> 
> If that doesn't work, I'd suggest backing out of making RT the root of your
> virtual server and just make it a subdirectory and see if you can get it
> going that way:
> 
> Set($WebPath , "/rt");
> Set($WebBaseURL , "https://rt.abc.com");
> Set($WebImagesURL , $WebPath . "/NoAuth/images/");
> 
> In rt.conf
> 
> Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
> ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
> DocumentRoot /opt/rt3
> 
> Your RT URL would then be: https://rt.abc.com/rt/    (don't forget the
> trailing slash)
> 
> If the latter setup works, you are just going to have to play around with
> your Apache virtual directory setup until you get it working correctly.
> 
> 
> 
> James Moseley



       
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