[rt-users] monitoring RT

[Nicholas Clark]

> Nicholas Clark wrote:
> > We're going to make the RT self-service interface visible to our external
> > clients. We'd like to monitor it, so that we know if it's down?
> >
> > What's the best way to monitor RT? Are there any built in pages that would
> > let us quickly tell that (say)
> >
> > 1: users can log in
> > 2: the RT web application has a live connection to a working database
> >
> > without burning lots of CPU?
> >
> > Have I missed anything key to check?

On Mon, Jul 23, 2007 at 10:15:35AM -0400, Drew Barnes wrote:
> Nagios (or something similar) monitoring each of the services seems the
> easiest way to me.  And if RT goes down, just have Nagios send an alert
> into RT and....oh, wait...

Yes, but this doesn't catch the case where the web server is working, the
database is working, but the mod_perl has got itself into a state where the
database handle is invalid and spewing errors, but DBI still thinks that it's
connected. I was already assuming that the low level services could be
monitored easily.

Nicholas Clark