[rt-users] RT CLI and multiple lines

[Torsten Brumm]

Hi Dmitri, Hi Jim,

thanks for your help, got it working now.

Torsten

2007/6/1, Torsten Brumm <torsten.brumm at googlemail.com>:
>
> Hi Dmitri,
>
> the hint with the whitspace was success for the interactiv editor,
> thanks..
>
> its funny, i thought a normal cr/lf is enough for a whitespace, but its
> not working, but if i use cr/lf + space its working.
>
> Its ok for me for the interactive editor.
>
> Thanks
>
> 2007/5/30, Dmitri Tikhonov <dtikhonov at vonage.com>:
> >
> > Hi Torsten,
> >
> > this has been discussed a while back:
> >
> > http://lists.fsck.com/pipermail/rt-devel/2006-May/008448.html
> >
> >    - Dmitri.
> >
> > Ham MI-ID, Torsten Brumm wrote:
> > > Hi RT Users,
> > >
> > > again a question/problem with RT CLI, again mulitple lines. I'm trying
> > > to create a ticket in interactive mode (-e) with more then one line of
> > text.
> > >
> > >
> > >
> > > I'm using this: /opt/rt3/bin/rt create -t ticket -e set subject='TEST
> > > 30.5.2007 from CLI' and this brings me to the Editor:
> > >
> > >
> > >
> > > # Required: id, Queue
> > >
> > >
> > >
> > > id: ticket/new
> > >
> > > Queue: General
> > >
> > > Requestor: root
> > >
> > > Subject: TEST 30.5.2007 from CLI
> > >
> > > Cc: torsten.brumm at kuehne-nagel.com
> > >
> > > AdminCc:
> > >
> > > Owner: root
> > >
> > > Status: new
> > >
> > > Priority: 50
> > >
> > > InitialPriority: 20
> > >
> > > FinalPriority: 90
> > >
> > > TimeEstimated:
> > >
> > > Starts: 2007-05-30 08:05:29
> > >
> > > Due: 2007-05-31 08:05:29
> > >
> > > Text: ONE LINE
> > >
> > >
> > >
> > > In this case, with one line it works well, but if I try to set another
> >
> > > line (CR/LF) it brings this:
> > >
> > >
> > >
> > > # Please resubmit with errors corrected.
> > >
> > >
> > >
> > > --
> > >
> > >
> > >
> > > # Syntax error.
> > >
> > >
> > >
> > > id: ticket/new
> > >
> > > Queue: General
> > >
> > > Requestor: root
> > >
> > > Subject: TEST2 30.5.2007 from CLI
> > >
> > > Cc:
> > >
> > > AdminCc:
> > >
> > > Owner:
> > >
> > > Status: new
> > >
> > > Priority:
> > >
> > > InitialPriority:
> > >
> > > FinalPriority:
> > >
> > > TimeEstimated:
> > >
> > > Starts: 2007-05-30 08:08:12
> > >
> > > Due: 2007-05-30 08:08:12
> > >
> > > Text: LINE 1 and RETURN after
> > >
> > >> > Line2
> > >
> > > Line3
> > >
> > >
> > >
> > > I have checked the rt cli tool for this hint from Philip klime I
> > think:
> > >
> > >
> > >
> > >>  --- bin/rt      2006-09-28 08:53: 43.000000000 -0400
> > >
> > >>  +++ /opt/rt3/bin/rt     2006-09-25 10:48:09.000000000 -0400
> > >
> > >>  @@ -388,7 +388,7 @@
> > >
> > >>           elsif (/^set$/i) {
> > >
> > >>               my $vars = 0;
> > >
> > >>
> > >
> > >>  -            while (@ARGV && $ARGV[0] =~
> > /^($field)([+-]?=)(.*)$/xms) {
> > >
> > >>  +            while (@ARGV && $ARGV[0] =~ /^($field)([+-]?=)(.*)$/) {
> > >
> > >>                   my ($key, $op, $val) = ($1, $2, $3);
> > >
> > >>                   my $hash = ($op eq '=') ? \%set : ($op =~ /^\+/) ?
> > >
> > >>  \%add : \%del;
> > >
> > >
> > >
> > > The line looks correct.
> > >
> > >
> > >
> > > Any ideas? How do you use the RT CLI with more then one line of text?
> > Do
> > > I something wrong?
> > >
> > >
> > >
> > > Thanks
> > >
> > >
> > >
> > > Torsten
> > >
> >
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> >
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> >
>
>
>
> --
> MFG
>
> Torsten Brumm
>
> http://www.torsten-brumm.de




-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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