[rt-users] RT 4

Atro Tossavainen atossava at cc.helsinki.fi
Sun Jun 3 15:14:18 EDT 2007

> my users would deeply appreciate being able to temporarily SAVE a draft
> ticket, just to protect against a power shortage, sudden interruptions,
> and such;

Writing ticket responses in the web interface sucks.  Just use email
instead so you get the facilities of whatever email client you're using.

Atro Tossavainen (Mr.)               / The Institute of Biotechnology at
Systems Analyst, Techno-Amish &     / the University of Helsinki, Finland,
+358-9-19158939  UNIX Dinosaur     / employs me, but my opinions are my own.
< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS

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