[rt-users] UnPriv User - Attachment Custom Fields

Jeff Stark JStark at sumtotalsystems.com
Wed Jun 6 13:17:27 EDT 2007


Hello,
 
We have some custom fields that are for attachments....when the un-priv
user (in self service) clicks the link, it takes them to the default
self service page.
 
Can anyone tell me what permissions I need to change to allow the user
to get to /Downloads/CustomFieldValue/dhandler?
 
I have looked at Linux file permissions and am not sure where else to
look.  I don't see anything in Apache, I am sure its something silly
that I am just not thinking of.
 
Please advise,
 
-Stark
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