[rt-users] rt3.4 statistics graphs not visible or displaying

[Drew Barnes]

I would try reinstalling libgd and GD perl modules.

MARTIN DUJARDIN wrote:
> Hello,
> Excuse. I was out of office for a while.
>  
> All the graphs do not appear but the stats data appear normally.
> When I click on the link to download the graph or to save it as an
> image it does not work also.
> What can be the problem ? Do you think I must look for GD Graph ?
>  
> My Rt version is 3.4.0
> and the statistics verstion is 1.8
> The statistics are in this directory
> /usr/local/rt3/share/html/RTx/Statistics
>  
> Thanks
>  
> Martin
>
>
> */Robert Grasso <Robert.Grasso at cedrat.com>/* a écrit :
>
>     Hello,
>
>     What graphs don't appear exactly ? This module does not seem to be
>     maintained and there are several bugs. I corrected some in the
>     "Tickets per day per Queue" module which did not start at all. The
>     other ones used to start but we are not interested in them.
>
>     I must add that I am running RT v3.6.1 and performed my
>     corrections in this version.
>
>     Regards
>
>     ---
>     Robert GRASSO
>     System Engineer
>
>     CEDRAT
>     15, Chemin de Malacher - Inovallée - 38246 MEYLAN Cedex - FRANCE
>     Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09
>     mailto:Robert.Grasso at cedrat.com
>     ---
>     Support service : mailto:support at cedrat.com
>     Commercial service : mailto:cedrat at cedrat.com
>     Web site : http://www.cedrat.com
>
>
>     -----Original Message-----
>     From: rt-users-bounces at lists.bestpractical.com
>     [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of
>     MARTIN DUJARDIN
>     Sent: Saturday, May 26, 2007 9:32 PM
>     To: rt-users at lists.bestpractical.com
>     Subject: [rt-users] rt3.4 statistics graphs not visible or displaying
>
>
>     Dear all,
>
>     I am new on this list and I have a problem on an existing rt3.4
>     installation. The installation is working normally but the
>     statistics graphs do not appear if we request them.
>     Can you help me resolve this problem ?
>     The rt3.4 is installed on a Linux redhat system.
>
>     Thanks
>
>     Martin
>
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati