[rt-users] Vacation messages - how to keep out of RT?

[Justin Brodley]

Well our solution wasn't elegant or sexy, but it was effective. Since RT runs out of an exchange mailbox at our company, we just created a rule on the mailbox to delete anything with the subject that contains "out of the office".

Crude but effective. 


Justin Brodley 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Robert Grasso
Sent: Monday, June 11, 2007 1:04 AM
To: Rt-Users
Subject: RE: [rt-users] Vacation messages - how to keep out of RT?

Depending on your configuration, you could setup procmail rules.

---
Robert GRASSO
System Engineer

CEDRAT
15, Chemin de Malacher - Inovallée - 38246 MEYLAN Cedex - FRANCE
Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09
mailto:Robert.Grasso at cedrat.com
---
Support service       : mailto:support at cedrat.com
Commercial service : mailto:cedrat at cedrat.com
Web site                  : http://www.cedrat.com



> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Joe
> Casadonte
> Sent: Friday, June 08, 2007 5:18 PM
> To: Rt-Users
> Subject: [rt-users] Vacation messages - how to keep out of RT?
>
>
> As we approach the summer vacation period, more and more people are
> setting their Out Of Office/Vacation email auto-replies, and they are
> cluttering up my lovely RT.  Does anyone know of a way to easily
> identify and ignore these?
>
> --
> Regards,
>
>
> joe
> Joe Casadonte
> joe.casadonte at oracle.com
>
> ==========                                                  ==========
> == The statements and opinions expressed here are my own and do not ==
> == necessarily represent those of Oracle Corporation.               ==
> ==========                                                  ==========
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com