[rt-users] Custom fields and CommandByEmail
Ruslan Zakirov
ruz at bestpractical.com
Mon Jun 11 19:51:29 EDT 2007
CF.{Work Completed}
or
CustomField.{Work Completed}
On 6/12/07, Jeff Platter <jplatter at vortexit.net> wrote:
>
>
>
>
> I have created a custom field named Work Completed. It is a fill in one
> textarea. I have the RT extension CommandByEmail installed and it is working
> just fine for all the normal stuff. However I can't seem to get it to
> recognize the custom field. I guess I just don't know what syntax I need to
> use to update this field via email.
>
>
>
> I've tried all different variations of CF.WorkCompleted and
> CustomField.WorkCompleted and I've tried work completed as two words and all
> different sorts of combinations.
>
>
>
> Can someone plz shed some light on this for me?
>
>
>
> Thanks,
>
> -Jeff
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--
Best regards, Ruslan.
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