[rt-users] Time Left is zero

[Jesse Vincent]

On Jun 13, 2007, at 5:28 AM, Mathew Snyder wrote:

> Has anyone else encountered this?  The time left on all of our  
> tickets is 0.
> Even for those that haven't reached their "due" date yet.
>
TimeLeft is a field designed to allow you to keep track of how much  
you have left to do in a given ticket, not to automatically count the  
hours until due.

-j

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