[rt-users] Time Left is zero

Mathew Snyder theillien at yahoo.com
Thu Jun 14 02:52:47 EDT 2007


So essentially, if I wanted this to auto-populate based on the due date I could
just write a scrip...hmmm...*scratches chin*

Keep up with me and what I'm up to: http://theillien.blogspot.com


Jesse Vincent wrote:
> 
> On Jun 13, 2007, at 5:28 AM, Mathew Snyder wrote:
> 
>> Has anyone else encountered this?  The time left on all of our tickets
>> is 0.
>> Even for those that haven't reached their "due" date yet.
>>
> TimeLeft is a field designed to allow you to keep track of how much you
> have left to do in a given ticket, not to automatically count the hours
> until due.
> 
> -j
> 
>> --Keep up with me and what I'm up to: http://theillien.blogspot.com
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