[rt-users] Time Left is zero
Mathew Snyder
theillien at yahoo.com
Thu Jun 14 02:52:47 EDT 2007
So essentially, if I wanted this to auto-populate based on the due date I could
just write a scrip...hmmm...*scratches chin*
Keep up with me and what I'm up to: http://theillien.blogspot.com
Jesse Vincent wrote:
>
> On Jun 13, 2007, at 5:28 AM, Mathew Snyder wrote:
>
>> Has anyone else encountered this? The time left on all of our tickets
>> is 0.
>> Even for those that haven't reached their "due" date yet.
>>
> TimeLeft is a field designed to allow you to keep track of how much you
> have left to do in a given ticket, not to automatically count the hours
> until due.
>
> -j
>
>> --Keep up with me and what I'm up to: http://theillien.blogspot.com
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
More information about the rt-users
mailing list