[rt-users] Selecting data directly from RT db

Edge, Sean Sean.Edge at mtvnmix.com
Mon Jun 18 15:47:29 EDT 2007

In the DB, Tickets.Creator should be the requestor.  This is a reference to Users.id.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of José de Paula Eufrásio Júnior
Sent: Monday, June 18, 2007 3:40 PM
To: RT-Users at lists.bestpractical.com
Subject: Re: [rt-users] Selecting data directly from RT db

Gene LeDuc wrote:
> Hello Jose,
> Custom field values are associated with the ticket number.

I did the magic with custom fields and some joins, but there's something bugging me now: where RT stores the information about the 'Requestor' of a ticket?


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