[rt-users] Selecting data directly from RT db

Stephen Turner sturner at MIT.EDU
Mon Jun 18 16:01:32 EDT 2007

At Monday 6/18/2007 03:47 PM, you wrote:
>In the DB, Tickets.Creator should be the requestor.  This is a 
>reference to Users.id.

No, Creator is the person who created the ticket. If you create a 
ticket in the web interface and specify someone else as the 
requestor, you are the creator.

Requestors are stored in a group related to the ticket - as always, 
it's best to use the RT API to query the database, then you don't 
have to go through the pain of figuring out where everything is.


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