[rt-users] Not saving custom fields in RTFM upon Article creation

Joop JoopvandeWege at mococo.nl
Tue Jun 19 05:50:09 EDT 2007

Ulrike Lindemann wrote:
> Hi Joop!
> Sorry, I can't find RC6, is it available, yet? I would like to test, too!
> Regards, Ulrike
> Joop wrote:
>> Jeff Platter wrote:
>>> I’m using RTFM 2.2.0RC5 with RT 3.6.3. I have created a custom field 
>>> for the body of the article. I have setup all permissions on the 
>>> custom field and added it to the class that I want it in. When 
>>> creating a new article it doesn’t save the value of the custom field 
>>> that I have. I have to go back in to the article and modify the field 
>>> and then it saves ok.
>>> Is this a bug or is there a setting that I’m missing?
>> Probably a bug since it sounds familiar to me, but I have recently 
>> upgraded my test instance to rt-3.6.4rc1, need todo rc2, and upgraded 
>> RTFM to the latest  (2.2.0RC6) and the problem doesn't  show up in 
>> this configuration and it doesn't for our production environment which 
>> is rt-3.6.3 with RTFM v2.2.0RC6 but it did with the previous version 
>> of RTFM. I'm not entirely sure that was RC5 but judging from my 
>> directories at the server probably not but RC3.
>> So try RC6,
RC6 is available through svn.


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