[rt-users] LastUpdated should be ignored by ModifyDates
joey
j0ey at j0ey.de
Thu Jun 21 05:58:14 EDT 2007
Hey,
noone around having an idea? :/
joey wrote:
> I tried around alot, but i can't get it to work. I need the
> LastUpdated-field not to be changed when someone changes the Due-Date of
> a ticket.
>
> This is what i acutally want to set-up:
> A tool (rt-crontool for ex.) that searches tickets that has not been
> modified since a given period of time. Modified means neither a comment
> nor a correspondence. Modifying the Due-Date, Priority or whatever
> should be ignored.
More information about the rt-users
mailing list