[rt-users] FW: Ticket Report We Use

Helmuth Ramirez HelmuthRamirez at compupay.com
Thu Jun 21 12:17:25 EDT 2007

Hi everyone, here is what I was told by the person who created the report, I hope this helps:

In crystal, they have to go to Database>Set Location, click on each of the tables then "set location" and find the database/table.  This remaps the tables to their database and they should be able to run the report.

Nick Del Carpio
IT HelpDesk
3450 Lakeside Dr.
Suite 400
Miramar, FL 33027

-----Original Message-----
From: sebsua at gmail.com
To: Helmuth Ramirez
CC: kelly.terry.jones at gmail.com; rt-users at bestpractical.com; Jesse Vincent
Sent: Wed Jun 20 09:56:29 2007
Subject: Re: [rt-users] FW: Ticket Report We Use

El Mar, 19-06-2007 a las 16:12 -0400, Helmuth Ramirez escribió:
> Ok, here is the report we use, something simple that perhaps the
> community can build upon.

Helmuth, can you point us in the right direction on how to get this
report running on our RT?


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