[rt-users] FW: Ticket Report We Use

[Helmuth Ramirez]

Hi everyone, here is what I was told by the person who created the report, I hope this helps:


In crystal, they have to go to Database>Set Location, click on each of the tables then "set location" and find the database/table.  This remaps the tables to their database and they should be able to run the report.

 
 
 
Nick Del Carpio
CompuPay
IT HelpDesk
3450 Lakeside Dr.
Suite 400
Miramar, FL 33027
954-874-4888



-----Original Message-----
From: sebsua at gmail.com
To: Helmuth Ramirez
CC: kelly.terry.jones at gmail.com; rt-users at bestpractical.com; Jesse Vincent
Sent: Wed Jun 20 09:56:29 2007
Subject: Re: [rt-users] FW: Ticket Report We Use

El Mar, 19-06-2007 a las 16:12 -0400, Helmuth Ramirez escribió:
> Ok, here is the report we use, something simple that perhaps the
> community can build upon.

Helmuth, can you point us in the right direction on how to get this
report running on our RT?

Thx
Seb.-




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