[rt-users] multiple deletes

slamp slamp slackamp at gmail.com
Tue Jun 26 08:33:11 EDT 2007

is it safe to delete tickets directly from the mysql db? meaning
change status to 'delete' from 'new'? and then let RTx-Shredder do its
thing? we have a bunch of tickets that needs to be deleted (SPAM got
through) and there is not quick way of deleting them other than going
into the actual ticket setting status to deleted. is there a delete
link? like a take link?

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