[rt-users] RT Query builder slow

Ruslan Zakirov ruz at bestpractical.com
Wed Jun 27 10:34:02 EDT 2007

you're using mysql 5.x or you granted OwnTicket right to too many
users. Which one?

On 6/27/07, Neil Turner <neil.turner at netbanx.com> wrote:
> Hi
> Our RT system is generally very fast, except for when you click on anything
> that displays the Query Builder screen.  Once Query Builder has loaded and
> you click "Add and Search", the search itself is fast to return the results
> and display subsequent pages.
> Some details of our system
> Ubuntu-server 6.06 LTS
> RT 3.6.3 compiled from source.
> Intel Xeon 3.0ghz.
> using the latest DBI::SearchBuilder.
> I can point you to our server usage stats if required but will need your IP
> addresses to grant access.
> Thanks
> Neil Turner

Best regards, Ruslan.

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