[rt-users] RT Query builder slow

[Neil Turner]

Hi

Our RT system is generally very fast, except for when you click on anything
that displays the Query Builder screen.  Once Query Builder has loaded and
you click "Add and Search", the search itself is fast to return the results
and display subsequent pages.

Some details of our system

Ubuntu-server 6.06 LTS
RT 3.6.3 compiled from source.
Intel Xeon 3.0ghz.
using the latest DBI::SearchBuilder.

I can point you to our server usage stats if required but will need your IP
addresses to grant access.

Thanks

Neil Turner


NetBanx Disclaimer

Confidentiality:  This e-mail and its attachments are intended for the above
named only and may be confidential.  If they have come to you in error you
must take no action based on them, nor must you copy or show them to anyone;
please reply to this e-mail and highlight the error.

Security Warning:  Please note that this e-mail has been created in the
knowledge that Internet e-mail is not a 100% secure communications medium.
We advise that you understand and observe this lack of security when
e-mailing us.

Viruses:  Although we have taken steps to ensure that this e-mail and
attachments are free from any virus, we advise that in keeping with good
computing practice the recipient should ensure they are actually virus free.