[rt-users] RT Query builder slow

Ruslan Zakirov ruz at bestpractical.com
Thu Jun 28 07:17:06 EDT 2007

On 6/28/07, Neil Turner <neil.turner at netbanx.com> wrote:
> We have mysql 5.022 - can you let us know why that is a problem?
Mysql 5.x uses wrong order of joins for a query. We have no solution
on RT side. I tried to fix this problem several times, but now I think
we have to file bug into mysql bug tracker.

> All users have OwnTicket but I think the right may be repeated due
> to queues having that right as well as a general rule for privileged
> users - could this be it?
How many users you're seeing in the select box? 1-100 is ok, 1000 is not.

> Neil
> -----Original Message-----
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf
> Of Ruslan Zakirov
> Sent: Wednesday, June 27, 2007 3:34 PM
> To: neil.turner at netbanx.com
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT Query builder slow
> > you're using mysql 5.x or you granted OwnTicket right to too many users.
> Which one?

Best regards, Ruslan.

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