[rt-users] Google Summer of Code

[Jim Brandt]

Some of these already mentioned, and I'm sure some are not necessarily 
appropriate for SoC projects. Not listed in any order:

* more reporting;

* a SOAP interface;

* Perforce integration similar to the svn integration;

* an ITIL version of RT that maps all labels and functionality to 
recommended ITIL best practices. I know there was some discussion on the 
list a while back about an ITIL/RT interest group and maybe they could 
help spec this out;

* reminders for groups;

* 'smart' ordered priority lists such that you could take ten tickets, 
prioritize them 1 to 10, and they would automatically re-sort when a 
ticket was resolved or when one was re-prioritized.

* maybe a documentation project to:
   - flesh out docs for the new features in 3.6.*;
   - clean-up and augment the wiki;
   - capture some of the FAQs from the users list create full 
explanations on the wiki;



Jim



Jesse Vincent wrote:
> I'd love to submit RT to Google's Summer of Code this summer.  It's 
> probably time to start brainstorming projects.
> 
> What would you like to do/see done as part of a RT summer of code project?
> 
> Jesse
> 
> 
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-- 
Jim Brandt
Administrative Computing Services
University at Buffalo