[rt-users] RT-Action Notify Group / Call from RT Crontool

[Torsten Brumm | Kuehne + Nagel]

Sorry, small type, but same error:


/rt-crontool --verbose --search RT::Search::FromSQL --search-arg "Status =
'new' AND Queue = 'KN.DE.CR.BUSAPPL-OS'" --condition
RT::Condition::UntouchedInHours --condition-arg 1 --action
RT::Action::NotifyGroup ‹action-arg 'TESTESCALATION'

On 02.03.2007 15:36 Uhr, "Torsten Brumm" <torsten.brumm at googlemail.com>
wrote:

> Hi Rus / RT Users,
> 
> i'm trying to use rt-action-notify-group from RT-CRONTOOL.
> 
> My Command:
> 
> ./rt-crontool --verbose --search RT::Search::FromSQL --search-arg "Stan
> RT::Condition::UntouchedInHours --condition-arg 1 --action
> RT::Action::NotifyGroup --action-arg 'TESTESCALATION'
> 
> If i fire this, i get the following error under RT 3.6.3.:
> 
> [Fri Mar  2 14:33:12 2007] [crit]: Can't call method "Parse" on an undefined
> value at /opt/rt3/lib/RT/Action/SendEmail.pm line 118.
> (/opt/rt3/lib/RT.pm:346)
> 
> Stack trace:
>         RT::__ANON__() called at /opt/rt3/lib/RT/Action/SendEmail.pm:118
>         RT::Action::SendEmail::Prepare() called at
> /opt/rt3/lib/RT/Action/Notify.pm:65
>         RT::Action::Notify::Prepare() called at ./rt-crontool:166
> Can't call method "Parse" on an undefined value at
> /opt/rt3/lib/RT/Action/SendEmail.pm line 118.
> 
> Whats going wrong? Can i call this Action from Crontool or is it only for the
> WebUI ???
> 
> Help pls.... 



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KÜHNE+NAGEL (AG & Co.) KG
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