[rt-users] RT deletes email msg lines in display

[Gary Hall]

The History display of the ticket created in response to the following
submitted email message does not contain any of the lines beginning:

"gnuplot> ..."

although the copy of the message available via the "Download" link does.

Can anyone tell me why not and how such omissions may be prevented?

Gary

******************* Message received by RT ************************

There is some sort of version conflict between
gnuplot and libpng in /usr/local-solaris.
Can this be fixed?
The gnuplot version on sunfreeware seems to work
okay:
ftp://ftp.sunfreeware.com/pub/freeware/sparc/8/gnuplot-4.0.0-sol8-sparc-local.gz

$  /usr/local/bin/gnuplot

          G N U P L O T
          Version 4.0 patchlevel 0
          last modified Thu Apr 15 14:44:22 CEST 2004
          System: SunOS 5.8

          Copyright (C) 1986 - 1993, 1998, 2004
          Thomas Williams, Colin Kelley and many others

          This is gnuplot version 4.0.  Please refer to the documentation
          for command syntax changes.  The old syntax will be accepted
          throughout the 4.0 series, but all save files use the new syntax.

          Type `help` to access the on-line reference manual.
          The gnuplot FAQ is available from
                  http://www.gnuplot.info/faq/

          Send comments and requests for help to
                  <gnuplot-info at lists.sourceforge.net>
          Send bugs, suggestions and mods to
                  <gnuplot-bugs at lists.sourceforge.net>

Terminal type set to 'unknown'
gnuplot> set term png xEECCFF
Terminal type set to 'png'
Options are 'nocrop medium size 640,480 xeeccff '
gnuplot> set out "/home/math3/username/tmpplot/20070303.cpu.hourly.eagle.png"
gnuplot> set grid
gnuplot> set title "CPU Usage By Hour - eagle - 20070303"
gnuplot> set xrange [0:23]
gnuplot> set yrange [0:100]
gnuplot> set xlabel "hour"
gnuplot> set ylabel "percent"
gnuplot> set xtics  1
gnuplot> set ytics  10
gnuplot> plot
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:2 title "usr" with lines, \
  >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:3 title "sys" with lines, \
  >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:4 title "wio" with lines, \
  >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:5 title "idle" with lines
libpng warning: Application was compiled with png.h from libpng-1.0.8
libpng warning: Application  is  running with png.c from libpng-1.2.6rc1
gd-png:  fatal libpng error: Incompatible libpng
version in application and library
Segmentation Fault

******************* History entry created by RT ********************

There is some sort of version conflict between
gnuplot and libpng in /usr/local-solaris.
Can this be fixed?
The gnuplot version on sunfreeware seems to work
okay:
ftp://ftp.sunfreeware.com/pub/freeware/sparc/8/gnuplot-4.0.0-sol8-sparc-local.gz

$ /usr/local/bin/gnuplot

G N U P L O T
Version 4.0 patchlevel 0
last modified Thu Apr 15 14:44:22 CEST 2004
System: SunOS 5.8

Copyright (C) 1986 - 1993, 1998, 2004
Thomas Williams, Colin Kelley and many others

This is gnuplot version 4.0. Please refer to the documentation
for command syntax changes. The old syntax will be accepted
throughout the 4.0 series, but all save files use the new syntax.

Type `help` to access the on-line reference manual.
The gnuplot FAQ is available from
http://www.gnuplot.info/faq/

Send comments and requests for help to
<gnuplot-info at lists.sourceforge.net>
Send bugs, suggestions and mods to
<gnuplot-bugs at lists.sourceforge.net>

Terminal type set to 'unknown'
Terminal type set to 'png'
Options are 'nocrop medium size 640,480 xeeccff '
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:2 title "usr" with lines, \
 >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:3 title "sys" with lines, \
 >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:4 title "wio" with lines, \
 >
"/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
using 1:5 title "idle" with lines
libpng warning: Application was compiled with png.h from libpng-1.0.8
libpng warning: Application is running with png.c from libpng-1.2.6rc1
gd-png: fatal libpng error: Incompatible libpng
version in application and library
Segmentation Fault

-- 
Gary Hall email: hall at fas dot sfu dot ca