[rt-users] RT deletes email msg lines in display

[Jesse Vincent]

On Mon, Mar 05, 2007 at 02:43:19PM -0800, Gary Hall wrote:
> The History display of the ticket created in response to the following
> submitted email message does not contain any of the lines beginning:


Gary, can you try upgrading to the latest Text::Quoted perl module?

> 
> "gnuplot> ..."
> 
> although the copy of the message available via the "Download" link does.
> 
> Can anyone tell me why not and how such omissions may be prevented?
> 
> Gary
> 
> ******************* Message received by RT ************************
> 
> There is some sort of version conflict between
> gnuplot and libpng in /usr/local-solaris.
> Can this be fixed?
> The gnuplot version on sunfreeware seems to work
> okay:
> ftp://ftp.sunfreeware.com/pub/freeware/sparc/8/gnuplot-4.0.0-sol8-sparc-local.gz
> 
> $  /usr/local/bin/gnuplot
> 
>          G N U P L O T
>          Version 4.0 patchlevel 0
>          last modified Thu Apr 15 14:44:22 CEST 2004
>          System: SunOS 5.8
> 
>          Copyright (C) 1986 - 1993, 1998, 2004
>          Thomas Williams, Colin Kelley and many others
> 
>          This is gnuplot version 4.0.  Please refer to the documentation
>          for command syntax changes.  The old syntax will be accepted
>          throughout the 4.0 series, but all save files use the new syntax.
> 
>          Type `help` to access the on-line reference manual.
>          The gnuplot FAQ is available from
>                  http://www.gnuplot.info/faq/
> 
>          Send comments and requests for help to
>                  <gnuplot-info at lists.sourceforge.net>
>          Send bugs, suggestions and mods to
>                  <gnuplot-bugs at lists.sourceforge.net>
> 
> Terminal type set to 'unknown'
> gnuplot> set term png xEECCFF
> Terminal type set to 'png'
> Options are 'nocrop medium size 640,480 xeeccff '
> gnuplot> set out 
> "/home/math3/username/tmpplot/20070303.cpu.hourly.eagle.png"
> gnuplot> set grid
> gnuplot> set title "CPU Usage By Hour - eagle - 20070303"
> gnuplot> set xrange [0:23]
> gnuplot> set yrange [0:100]
> gnuplot> set xlabel "hour"
> gnuplot> set ylabel "percent"
> gnuplot> set xtics  1
> gnuplot> set ytics  10
> gnuplot> plot
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:2 title "usr" with lines, \
>  >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:3 title "sys" with lines, \
>  >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:4 title "wio" with lines, \
>  >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:5 title "idle" with lines
> libpng warning: Application was compiled with png.h from libpng-1.0.8
> libpng warning: Application  is  running with png.c from libpng-1.2.6rc1
> gd-png:  fatal libpng error: Incompatible libpng
> version in application and library
> Segmentation Fault
> 
> ******************* History entry created by RT ********************
> 
> There is some sort of version conflict between
> gnuplot and libpng in /usr/local-solaris.
> Can this be fixed?
> The gnuplot version on sunfreeware seems to work
> okay:
> ftp://ftp.sunfreeware.com/pub/freeware/sparc/8/gnuplot-4.0.0-sol8-sparc-local.gz
> 
> $ /usr/local/bin/gnuplot
> 
> G N U P L O T
> Version 4.0 patchlevel 0
> last modified Thu Apr 15 14:44:22 CEST 2004
> System: SunOS 5.8
> 
> Copyright (C) 1986 - 1993, 1998, 2004
> Thomas Williams, Colin Kelley and many others
> 
> This is gnuplot version 4.0. Please refer to the documentation
> for command syntax changes. The old syntax will be accepted
> throughout the 4.0 series, but all save files use the new syntax.
> 
> Type `help` to access the on-line reference manual.
> The gnuplot FAQ is available from
> http://www.gnuplot.info/faq/
> 
> Send comments and requests for help to
> <gnuplot-info at lists.sourceforge.net>
> Send bugs, suggestions and mods to
> <gnuplot-bugs at lists.sourceforge.net>
> 
> Terminal type set to 'unknown'
> Terminal type set to 'png'
> Options are 'nocrop medium size 640,480 xeeccff '
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:2 title "usr" with lines, \
> >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:3 title "sys" with lines, \
> >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:4 title "wio" with lines, \
> >
> "/home/math3/username/tmpplot/20070303.cpu.hourly.data.eagle"
> using 1:5 title "idle" with lines
> libpng warning: Application was compiled with png.h from libpng-1.0.8
> libpng warning: Application is running with png.c from libpng-1.2.6rc1
> gd-png: fatal libpng error: Incompatible libpng
> version in application and library
> Segmentation Fault
> 
> -- 
> Gary Hall email: hall at fas dot sfu dot ca
> 
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