[rt-users] Tickets based on custom field value

Mathew Snyder theillien at yahoo.com
Thu Mar 8 02:31:41 EST 2007


When building an object is it possible to use the same attribute twice?  For
instance is this valid:

$tickets->LimitStatus(
                        VALUE       => 'open',
                        VALUE       => 'resolved'
        );

Or do I need to create two objects with different attributes?

Mathew

Mathew Snyder wrote:
> How do I pull a list of tickets which are labeled with a specific custom field
> value.  I see in Tickets_Overlay that there is a LimitCustomField but that looks
> like it looks for tickets labeled with a custom field and not necessarily a
> specific value within the custom field.  Is this correct or will this do what I
> need?
> 
> Mathew
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 



More information about the rt-users mailing list