[rt-users] Tickets based on custom field value

[Ruslan Zakirov]

Easier way is to use FromSQL method and pass a string that has all
conditions you need, something like:
$tickets->FromSQL("(Status = 'open' OR Status = 'resolved') AND
'CF.{MyCF}' = 'qwe'").

On 3/8/07, Mathew Snyder <theillien at yahoo.com> wrote:
> When building an object is it possible to use the same attribute twice?  For
> instance is this valid:
>
> $tickets->LimitStatus(
>                         VALUE       => 'open',
>                         VALUE       => 'resolved'
>         );
>
> Or do I need to create two objects with different attributes?
>
> Mathew
>
> Mathew Snyder wrote:
> > How do I pull a list of tickets which are labeled with a specific custom field
> > value.  I see in Tickets_Overlay that there is a LimitCustomField but that looks
> > like it looks for tickets labeled with a custom field and not necessarily a
> > specific value within the custom field.  Is this correct or will this do what I
> > need?
> >
> > Mathew
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-- 
Best regards, Ruslan.