[rt-users] automatically add group as CC

[Matthew Keller]

In the same vein as this, I know how to add groups as CC's after a
ticket is created, but at ticket create time it seems that unless I know
the group ID number, and put the number in the CC field, there is no way
to add a group there. Is there some syntax like Group(TheGroup) I'm
missing? I have gone through the UserManual and haven't found any thing
other than how to add them post-create. Thanks!

On Fri, 2007-03-16 at 00:23 +0300, Ruslan Zakirov wrote:
> pointers: scrips, custom scrip action, RT::Ticket::AddWatcher