[rt-users] automatically add group as CC

[Roy El-Hames]

I think ;
you load your group
my $gobject = new RT::Group (RT::SystemUser);
$gobject->LoadUserDefinedGroup('TheGroup');
then add them as CC
my ($code,$msg) = $Ticketobj->AddWatcher(Type =>'Cc',PrincipalId => 
$gobject->Id);

Roy
Matthew Keller wrote:
> In the same vein as this, I know how to add groups as CC's after a
> ticket is created, but at ticket create time it seems that unless I know
> the group ID number, and put the number in the CC field, there is no way
> to add a group there. Is there some syntax like Group(TheGroup) I'm
> missing? I have gone through the UserManual and haven't found any thing
> other than how to add them post-create. Thanks!
>
> On Fri, 2007-03-16 at 00:23 +0300, Ruslan Zakirov wrote:
>   
>> pointers: scrips, custom scrip action, RT::Ticket::AddWatcher
>>     
>
>
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