[rt-users] 3.6.3 - TransactionBatch on resolve -- how to get rid of second email?

[Joe Casadonte]

I've got a new email coming out as part of the overall resolve 
transaction that is triggered on the status change and includes the body 
of the response.  That works great (finally).  But how do I ret rid of 
the auto-reply email?  The only thing I can think of is to make it 
TransactionBatch as well, and then have it not send the email if I'm 
going to be sending the other one.  But that seems a bit hacky, and I'd 
rather do it a different way, if possible.  Is it possible?  Thanks!

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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