[rt-users] 3.6.3 - TransactionBatch on resolve -- how to get rid of second email?

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri Mar 16 16:06:33 EDT 2007


dig in recent commits, I've fixed that, but don't remember if it's in
3.6 or 3.7.

On 3/16/07, Joe Casadonte <joe.casadonte at oracle.com> wrote:
> I've got a new email coming out as part of the overall resolve
> transaction that is triggered on the status change and includes the body
> of the response.  That works great (finally).  But how do I ret rid of
> the auto-reply email?  The only thing I can think of is to make it
> TransactionBatch as well, and then have it not send the email if I'm
> going to be sending the other one.  But that seems a bit hacky, and I'd
> rather do it a different way, if possible.  Is it possible?  Thanks!
>
> --
> Regards,
>
>
> joe
> Joe Casadonte
> joe.casadonte at oracle.com
>
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-- 
Best regards, Ruslan.



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