[rt-users] Viewing approvals

[Michael Osborne]

Not sure if this is a bug…there are no bugs listed on your website for 3.6.3at
http://rt3.fsck.com//NoAuth/Buglist.html<http://rt3.fsck.com/NoAuth/Buglist.html>

I have created an approval queue with the following script as per the wiki :
http://wiki.bestpractical.com/index.cgi?ApprovalCreation

The template looks like this:

===Create-Ticket: Approvals-IBM

Subject: Approval of request: {$Tickets{'TOP'}->Subject}

Depended-On-By: TOP

Queue: Approvals-IBM

Type: approval

AdminCC:{

   my $group_name  = 'IBM Approvers';

   my $groups      = RT::Groups->new( $RT::SystemUser );



   $groups->LimitToUserDefinedGroups();

   $groups->Limit(

         'FIELD'    => 'Name',

         'OPERATOR' => '=',

         'VALUE'    => $group_name );

   $groups->First->Id;

}

Owner: username-of-owner

Content: Someone has added a request for the IBM Migration Project.  Please
review and approve it.

ENDOFCONTENT





I have added roll, group and user level ACLs for this Approvals-IBM queue to
myself, yet I cannot see any approvals using the "My approvals" menu.

The tickets I create all have a depends-on link to the approval ticket.

I am finding this incredibly frustrating, can anyone see what I am doing
wrong?

-- 
Michael Osborne
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