[rt-users] Action on "queue transfer"

[Gene LeDuc]

Thanks for your example code, Stephen.

At 10:34 AM 3/14/2007, Stephen Turner wrote:
You need a bit more - there's nothing in that code that will restrict the 
scrip to queue change transactions. This should do it:

>{return $self->TransactionObj->Type eq "Set"
>     && $self->TransactionObj->Field eq "Queue"
>     && $self->TransactionObj->OldValue eq "nnn" ;}
>
>nnn is the ID of the queue, rather than the name

Can you tell me how to translate a Queue name ("DMCA") into a Queue ID 
number from within a scrip condition?  I need to compare it to the OldValue 
on a transaction.  I know that the ID for this queue is 6, but I don't like 
hard-coding buried linkage stuff into routines.




-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University