[rt-users] Preventing Autoreply for certain queues

[Gene LeDuc]

Hi All,

I want to create tickets in a queue without generating an Autoreply.  Or an 
error in my logs.  But I don't want to modify the Global templates or 
scrips to do so.

How do I create an Autoreply template that behaves like the Global Blank 
template?  The blank Autoreply template I created generates the following 
message in my error log "[error]: error: unexpected end of header".  The 
Content field for my blank Autoreply template in the database is an empty 
blob, same as the Global Blank template.  I even set the description the 
same "A blank template".

Thanks,
Gene



-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University