[rt-users] Preventing Autoreply for certain queues

[Gene LeDuc]

It was getting to be a pain trying to work around the defaults, so I 
followed your lead and disabled them all.  Works exactly the way I want it 
now, thanks for the advice.

At 10:46 AM 3/22/2007, chaim rieger wrote:
>Gene LeDuc wrote:
>>I want to create tickets in a queue without generating an Autoreply.
>>Or an error in my logs.  But I don't want to modify the Global templates 
>>or scrips to do so.
>>
>>How do I create an Autoreply template that behaves like the Global Blank 
>>template?  The blank Autoreply template I created generates the following 
>>message in my error log "[error]: error: unexpected end of header".  The 
>>Content field for my blank Autoreply template in the database is an empty 
>>blob, same as the Global Blank template.  I even set the description the 
>>same "A blank template".
>i dont know if global has precedence on per-queue-scrip
>i disabled all my global scrips, and only have autoreply (on create, 
>correspond, etc...) for the queues that i need them,
>ie. the cron queue doesnt get an autoreply.


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University