[rt-users] You're almost there!

Sasha Gerrand sashag at austbrokers.com.au
Sun Mar 25 21:00:57 EDT 2007


> From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of ayish
alomari
> Sent: Sunday, 25 March 2007 2:19 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] You're almost there!
> 
> Someone please give me a hint on what I am missing . 
> 
> I installed  rt3-3.6.3 with httpd 2.2.3 , and mod_perl 2.02, and mysql
5.027
> 
> fallowed the install instruction on Best Practical 's webcite. 
> but still getting this error when trying to view rt
> 
> You're almost there!
> 
> You haven't yet configured your webserver to run RT.
> 
> You appear to have installed RT's web interface correctly, but haven't
yet configured your web server to "run" the RT server which powers the
web interface.
> 
> The next step is to edit your webserver's configuration file to
instruct it to use RT's mod_perl, fastcgi or speedycgi handler.
> 
> here is a copy of my rt3.conf file
> -----------------------------------------
> Alias /rt3 "/usr/share/rt3/html"

PerlModule Apache::DBI
PerlModule Apache2::compat

> PerlRequire /usr/sbin/webmux.pl
> <Directory "/usr/share/rt3/html">
>   AllowOverride All
>   Options ExecCGI FollowSymLinks
>   RewriteEngine On
>   RedirectMatch permanent (.*)/$ $1/index.html
>   AddDefaultCharset UTF-8
>   SetHandler perl-script
>   PerlHandler RT::Mason
> </Directory>
>  -----------------------------
> 
> Any suggestion would be greatly apreciated. ..
> 
> thank you in advance.

You might want to use the extra two CPAN module directives (included
above) in your configuration file for Apache. 

Also, have you checked that your $WebPath variable is set correctly in
RT_SiteConfig.pm?

HTH

Regards,
Sasha

Sasha Gerrand
Web & Database Developer
 
Austbrokers Holdings Limited
Level 21, 111 Pacific Highway
North Sydney NSW 2060
PO Box 1813 North Sydney NSW 2060
 
Ph:       02 9935 2230
Mobile:  0431 895 718
Email:   sashag at austbrokers.com.au
Web:    http://www.austbrokers.com.au
 
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