[rt-users] RT 3.6.1 URL issues?

Steve Finkelstein stevefink at gmail.com
Wed Mar 28 21:31:03 EDT 2007


Hi all,

When clicking on a ticket that's placed in my personal 10 highest priority
tickets that I own, it seems the URL doesn't properly rewrite itself. It
tries to hit:

http://rt.foo.com/Ticket/Display.html?id=12

This results in a 404.

The correct URL would be:

http://rt.foo.com/rt/Ticket/Display.html?id=12

I don't have any rewrite rules or redirects in my apache config. Here's what
the VirtualHost excerpt looks like:

<VirtualHost *:80>
   ServerName rt.foo.com
   Alias /rt "/opt/rt3/share/html"
   PerlModule Apache2::compat
   PerlModule Apache::DBI
   PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
  AllowOverride All
  Options ExecCGI FollowSymLinks
  <IfModule mod_access.c>
        Order allow,deny
      Allow from all
  </IfModule>
</Directory>

<Location /rt>
  AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>

</VirtualHost>

Thanks for any input!

- Steve
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