[rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

Sasha Gerrand sashag at austbrokers.com.au
Tue May 1 03:29:25 EDT 2007


Have you checked the various RT related environment settings? I'd say
that they are responsible for the errors you are getting. 

Try the following command: echo -e RT server: $RTSERVER'\n'RT user:
$RTUSER'\n'RT install location: $RTHOME; 

If you get output, the error will be related to some inconsistency in
the environment settings. (It sounds like the public HTTP location of RT
is getting redirected.)

HTH

Regards,
Sasha 

Sasha Gerrand 
Web & Database Developer 
  
Austbrokers Holdings Limited 
Level 21, 111 Pacific Highway 
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PO Box 1813 North Sydney NSW 2060 
  
Ph:       02 9935 2230 
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Email:   sashag at austbrokers.com.au 
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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nadeem
Shahbaz
Sent: Monday, 30 April 2007 10:22 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] REST/1.0/NoAuth/mail-gateway,Could not load a
valid user

On 4/26/07, Nadeem Shahbaz <thrall.mail.list at gmail.com> wrote:
> On 4/26/07, Fernando Fugita <fugita at usp.br> wrote:
> >
> > You followed this procedures, find in wiki?
> >
> > http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat
>
> Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt 
> have right to create ticket and it was working fine. After updating, 
> its broken. Also I tried to use rt command line tool to cover up our 
> broken application integrated with RT to create ticket. But when I 
> invoke a command like ./rt create -t ticket set subject='test'
>
> it is asking for a password. I tried with giving root password but it 
> is giving error
> rt: Server error: Found (302). But at old RT, 3.4.5, same command is 
> working fine with no problem.
>

I really need the solution of this problem. I really appreciate any help
in this regard

Nadeem
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