[rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user
Sasha Gerrand
sashag at austbrokers.com.au
Tue May 1 03:29:25 EDT 2007
Have you checked the various RT related environment settings? I'd say
that they are responsible for the errors you are getting.
Try the following command: echo -e RT server: $RTSERVER'\n'RT user:
$RTUSER'\n'RT install location: $RTHOME;
If you get output, the error will be related to some inconsistency in
the environment settings. (It sounds like the public HTTP location of RT
is getting redirected.)
HTH
Regards,
Sasha
Sasha Gerrand
Web & Database Developer
Austbrokers Holdings Limited
Level 21, 111 Pacific Highway
North Sydney NSW 2060
PO Box 1813 North Sydney NSW 2060
Ph: 02 9935 2230
Mobile: 0448 278 500
Email: sashag at austbrokers.com.au
Web: http://www.austbrokers.com.au
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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nadeem
Shahbaz
Sent: Monday, 30 April 2007 10:22 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] REST/1.0/NoAuth/mail-gateway,Could not load a
valid user
On 4/26/07, Nadeem Shahbaz <thrall.mail.list at gmail.com> wrote:
> On 4/26/07, Fernando Fugita <fugita at usp.br> wrote:
> >
> > You followed this procedures, find in wiki?
> >
> > http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat
>
> Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt
> have right to create ticket and it was working fine. After updating,
> its broken. Also I tried to use rt command line tool to cover up our
> broken application integrated with RT to create ticket. But when I
> invoke a command like ./rt create -t ticket set subject='test'
>
> it is asking for a password. I tried with giving root password but it
> is giving error
> rt: Server error: Found (302). But at old RT, 3.4.5, same command is
> working fine with no problem.
>
I really need the solution of this problem. I really appreciate any help
in this regard
Nadeem
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