[rt-users] RT 4

Gene LeDuc gleduc at mail.sdsu.edu
Tue May 1 16:25:41 EDT 2007


Thanks, Nicolas.  I'll see what I can find in RT::Attributes.

At 12:56 PM 5/1/2007, Nicolas Chuche wrote:
>>3.  Queues
>>3a.  Let me define queue-wide variables that I can access in any template
>>or scrip.  For instance, if my "UhOhBigProblems" address is
>[...]
>>4.  Custom Fields
>>4a.  Allow me to have custom fields that are hidden in the ticket.  I would
>>use these for process flow-control or just to store info that no one really
>
>If I understand your needs, for those 2 you can perhaps use RT::Attribute.


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University 




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