[rt-users] Re: RT 4

[Jon Forrest]

Jesse Vincent wrote:
> If, for the sake of argument, Best Practical were to rewrite RT, what 
> would you want to see in the new product?

A "native mode" ticket deletion function. I know that Ruslan wrote
a ticket remover but my understanding is that RT was designed
assuming that tickets wouldn't be deleted. In these days of
massive spam, I don't think that's a reasonable assumption.

  --
Jon Forrest
Unix Computing Support
College of Chemistry
173 Tan Hall
University of California Berkeley
Berkeley, CA
94720-1460
510-643-1032
jlforrest at berkeley.edu