[rt-users] RT 4

[Jesse Vincent]

On May 3, 2007, at 6:45 PM, Dale Bewley wrote:

> On Wed, 2007-05-02 at 10:29 -0400, Jon Daley wrote:
>>  	I'd like to be able to merge users, so someone can respond with
>> any of the email addresses that he has, and they are all treated  
>> as the
>> same email address - ie. no reply to his other email address, if  
>> he logs
>> in, he will see all tickets requested by any of his email  
>> addresses.  It
>> would probably be nice to have the same password for all email  
>> accounts,
>> though that part isn't necessary.
>
> A big +1 on that. My users unfortunately have 4 possible  
> derivations of
> their address and I can't force them to pick just one.

Done, I think.

http://search.cpan.org/~jesse/RT-Extension-MergeUsers-0.02/

Though with 4 derivations, you should be able to just drop in a  
custom CanonicalizeAddress sub that does the magic on create for new  
users.


> -- 
> Dale Bewley - Unix Administrator - Shields Library - UC Davis
> GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD  1753 064D 2583 B098 A0F3
>
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