[rt-users] RT localization

Jesse Vincent jesse at bestpractical.com
Mon May 7 08:57:46 EDT 2007


On May 4, 2007, at 4:23 AM, Mariusz Stakowski wrote:

>
>                                 Hello list,
>
>                 We have installed RT 3.6.1. It  is working. However  
> we would like to localize messages generated in the response of  
> creating/closing  a ticket. Our users prefer to receive them in our  
> native language. What is the safest and the simplest way to achieve  
> this on the working RT ?
>
To localize your templates, you likely need to localize the text from  
within the UI. RT can't automatically detect what language to send  
mail to users in.

Best,
Jesse

> Best regards
>
> Mariusz Stakowski
>
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