[rt-users] Newly created Queues does not show up

[Matthew Keller]

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On Mon, 2007-05-07 at 18:15 +0200, Anders Ekstrand wrote:
> Hi all,
> 
> I recently upgraded from RT 3.6.3 from 3.6.1, and today I created 7 new
> queues in the same manner that I have always done it before in previous
> versions.
> 
> My problem is, however, that all of the new queues only show up in the
> list "Configuration -> Queues", but not in either of:
> 
> - The right-most drop down list "New ticket in"
> - The drop down list in the Ticket edit page "Basics"
> - The drop down list in the Ticket edit page "Jumbo"
> 
> I can create tickets via mail in any of the new queues, so it looks like
> the rt-mailgate can use it.
> 
> I have no per-queue rights on any of my queues, old or new.
> 
> I do have Global group rights as follows:
> 
> 
> Everyone
> ========
> CommentOnTicket
> CreateTicket
> DeleteTicket
> ModifySelf
> ModifyTicket
> ReplyToTicket
> SeeCustomField
> SeeQueue
> ShowTicket
> ShowTicketComments
> 
> 
> Operations
> ==========
> AdminAllPersonalGroups
> AdminCustomField
> AdminGroup
> AdminGroupMembership
> AdminOwnPersonalGroups
> AdminQueue
> AdminUsers
> AssignCustomFields
> CommentOnTicket
> CreateSavedSearch
> CreateTicket
> DelegateRights
> DeleteTicket
> EditSavedSearches
> LoadSavedSearch
> ModifyACL
> ModifyCustomField
> ModifyOwnMembership
> ModifyQueueWatchers
> ModifyScrips
> ModifySelf
> ModifyTemplate
> ModifyTicket
> OwnTicket
> ReplyToTicket
> SeeCustomField
> SeeGroup
> SeeQueue
> ShowACL
> ShowConfigTab
> ShowOutgoingEmail
> ShowSavedSearches
> ShowScrips
> ShowTemplate
> ShowTicket
> ShowTicketComments
> StealTicket
> SuperUser
> TakeTicket
> Watch
> WatchAsAdminCc
> 
> 
> I am using RT as a member in the above "Operations" group.
> 
> 
> What have I forgotten when creating my new queues? Any ideas?
> 
> Thanks in advance!
> 
> 
> /Anders Ekstrand
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