[rt-users] Help with Scrip to change requestor address on creation...

[Robert Long]

Someone please correct me if I'm wrong, but wouldn't this do it?


$self->TicketObj->DeleteWatcher( Type=>"Requestor",
$self->TicketObj->RequestorAddresses);


put that in a scrip with condition set to 'on create' in the queue that
you want that functionality.

.r'


James Price wrote:
> I would like to write a scrip for a specific queue that changes the
> requestor address or just deletes it upon creation.
>
> I'm a bit green with RT scrips, so any help, pointers or suggestions would
> be helpful.
>
> Thanks,
> James
>
> James R. Price
> DigitalCiti.com
> 3636 S. Iron St., Chicago, IL 60609
> Company Tel: 888.855.5550
> My Tel/Fax/Cell: 800.603.0769
> Web: www.digitalciti.com
> Email: james at digitalchicago.net
>
>
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