[rt-users] RT 3.6.1 - User's Username cannot be a number?

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri May 11 00:06:57 EDT 2007


FAQ

On 5/11/07, Samuel P. Howard <Sam.Howard at gmxtechnologies.com> wrote:
> Hi.
>
> I just stood up RT 3.6.1 (still running 3.4.x everywhere else) and
> decided to try to tie our customers into RT in a different way this
> time.  Each customer has a customer number that they are referenced by
> (i.e. not by "Joe's Auto Shop"), and even though the Postgres DB table
> for "users" says "name character varying(200) NOT NULL", it doesn't seem
> to take just a number for a username (i.e. "1000").
>
> I'm guessing this must be in the RT code somewhere as some strange
> dependency, but I can't find a reference to it yet.
>
> Is this a bug?  Or should it be?  I was able to add a user with the same
> user information and just perpending an "a" in front of "1000".  If I
> try to change the username to just "1000" after the fact, I get a better
> error of "Illegal value for Name" which is a bit more descriptive, but
> not exactly what I want.  :)
>
> Any ideas?
>
> Thanks,
> Sam
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-- 
Best regards, Ruslan.



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