[rt-users] RT 3.6.1 - User's Username cannot be a number?

[Samuel P. Howard]

Thanks for the quick reply.

Too bad that was so hard to find via the Wiki (hint: "username number" 
doesn't find it) ... so, here's the answer:

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Q: Can RT handle usernames which contain only numbers?

A: No. Use alphabetic prefix instead, for eg 'u'.

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OK, ummm, why?

Without explanation, it sounds arbitrarily stupid.  I'm going to assume 
there's a good reason, or at least a historical one that would cause 
internal problems to change this, but the DB doesn't appear to be the 
limiter, so ... why?

Adding/removing a leading character is only going to be a huge pain in 
the ass.  Imagine trying to explain to every single customer that their 
customer id for every other part of their web portal is 1000, *except* 
for the ticket tracking system ... these are non-technical users that 
generally struggle to cut and paste a URL into a browser.

--Sam


Ruslan Zakirov wrote:
> FAQ