[rt-users] RT 3.6.1 - User's Username cannot be a number?

Matthew Keller kellermg at potsdam.edu
Fri May 11 21:17:25 EDT 2007


On Thu, 2007-05-10 at 23:06 -0600, Samuel P. Howard wrote:
> Adding/removing a leading character is only going to be a huge pain in 
> the ass.  Imagine trying to explain to every single customer that their 
> customer id for every other part of their web portal is 1000, *except* 
> for the ticket tracking system ... these are non-technical users that 
> generally struggle to cut and paste a URL into a browser.

Your customers should be happy that they will now be more than a number
to you. 

If you don't like it, change it. There are only a couple assumptions in
the code that have to change to accommodate it.

M






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