[rt-users] Odd problem with RT customization

[Stephen Turner]

Hello all,

I'm getting some strange behavior here that I can't explain and that 
I've never seen before.

I've made a copy of Templates_Overlay.pm - it's called 
Templates_Local.pm and its in my local/lib/RT directory. I've made a 
small mod to the file.

The odd thing is, I'm getting inconsistent behavior in the web 
interface. Just by refreshing the same page (admin global templates) 
I can see via the RT log that sometimes my modified code is executed 
and sometimes the original code is executed.

This is RT 3.4.2, Apache 1.27 (SSL), mod_perl 1.29, mysql 4.022, RHEL 3

Any ideas why my local copy of the code isn't consistently picked up? 
I should add that I have completely stopped & started apache, and 
that I've made many modifications to other .pm files before without 
having this problem.


Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)