[rt-users] Is there a change in the rt-mailgate interface in 3.6.3?

[Mike Friedman]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

This is driving me crazy.  I'm using a copy of the database that was 
running under RT 3.4.5, where rt-mailgate works fine.  Using that db on 
3.6.3, rt-mailgate insists on returning the message 'Could not load a 
valid user', even though group 'Everyone' has rights to create and reply 
to tickets.

I'm even running rt-mailgate on the same machine that RT is on, as well as 
remotely (where it will run in production), with the same results.  This 
is from the command line, so there's no MTA involved at all.

The only difference I can see between the RT instance where rt-mailgate 
works and where it doesn't is that the former is 3.4.5 and the latter is 
3.6.3.  As I said, the database on the latter is just a copy of the one on 
the former.

Any ideas?

Thanks.

Mike

_________________________________________________________________________
Mike Friedman                        Information Services & Technology
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
_________________________________________________________________________

-----BEGIN PGP SIGNATURE-----
Version: PGP 6.5.8

iQA/AwUBRkyF8K0bf1iNr4mCEQKRxQCgjsgvrFLf27Jy7Ru5KW9U+Nb55+wAoNWc
pD6Xr/yfDt5eUM7KiuWxe9dq
=eSG2
-----END PGP SIGNATURE-----